Connected support • No wrong door • Stay on track
Whatever challenges you're facing, New Ground connects you to the right support — and keeps everyone working together so you don't fall through the cracks.
You're not just a case number — everyone works together to support you
Tell your story once. Access all your support, referrals, and opportunities in one place. See your progress and who's helping.
Councils, charities, and providers coordinate without duplication. They see what support you're getting and spot gaps early.
Hire with confidence knowing support is in place. Work with services to make employment sustainable and prevent crises.
New Ground connects you, your support workers, and your employer (if you have one) so everyone is on the same page. When something comes up — a housing issue, a health crisis, or a job opportunity — everyone can respond quickly and work together.
New Ground connects you to support across all areas of life
Support to find and maintain stable housing
Help with alcohol, drugs, and recovery
Getting back to work with the right support
Managing money and accessing benefits
Emotional wellbeing and mental health support
Holistic support for overall health and stability
New Ground makes sure you're not alone when challenges arise
Because everyone's connected, warning signs don't get missed. If you stop showing up to work, your employer can alert your support worker. If you miss an appointment, services can reach out before things escalate.
When a crisis happens — a relapse, an eviction notice, a mental health emergency — your support team coordinates in real-time. No one is left wondering what's happening or duplicating efforts.
With connected support, setbacks don't mean starting over. Your employer knows what's happening and can offer flexibility. Services adjust your support plan. You keep moving forward instead of falling back to square one.
Request access to connect with support services in your area
Need help right now? If you're in crisis, please contact your local emergency services or crisis helpline. New Ground is designed for ongoing support coordination, not emergency response.